HIL warrants to customers that the products HIL manufactured are free from defects in materials and workmanship as outlined below:
3 YEAR WARRANTY: Surface marker, lift bag.
5 YEAR WARRANTY: float, snorkel vest.
8 YEAR WARRANTY: BC Jacket, Wing, Sidemount.
2D/3D bladder BCD used in a rental, for-hire or commercial purpose are covered for a period of 3 year from date of purchase.
LIMITATIONS OF WARRANTY:
This warranty does not cover finishes, nor does it cover damage resulting from accident, misuse, abuse, dirt, tampering, servicing performed or attempted by unauthorized service agencies or persons.
If you deem the defect is within warranty, please email to email@example.com include:
1. Picture of original invoice
2. Picture of the whole product
3. Picture close up of the defect
4. Your detail contact, home address and phone number
HIL’s responsibility shall be to repair without charge to the products (or parts) which are actually defective, or replace the product (or parts) and include the replacement in the next shipment. Regarding the defective product (or parts), HIL will advise if need and how to send it back.